Contact & Support

For questions about a saved design, checkout, shipping, or an order issue, contact AURAMIO support.

Contact

Email: support@pfflow.com

What to Include

Include your order reference, checkout reference, or saved design reference when you have one.

For damaged or incorrect products, include clear photos showing the packaging, the full item, and the specific issue.

Order Issues

Please contact support within 7 days of delivery if your item arrives damaged, is made incorrectly, contains incorrect personalization, or materially differs from the confirmed design.

We may ask for additional photos or details before confirming a remake, replacement, or refund.